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Controller Freezes
Using the HTD MC-66, button press requires “repeat on hold” for sending repeating commands (volume, bass, treble), otherwise the unit will “freeze” all zones until customer reset the pre-amp (off/on). HTD Tech support recommended, at least, a minimum default timing of .5 seconds. My problem is that customer not necessarily are following the instructions, pressing the buttons repeatedly, while “flooding” the system (signal freezing, requiring resetting). Any suggestion on how to solve this particular problem? As a comparable features and price point, Russound offers the CAA66. Any experience regarding this issue? Can anyone recommend a similar controller, with or without built-in amplifier?
Edgar,
Is this using our module?
Is this using our module?
Hi Alex,
Not using the HTD Module, network codes directly within device. I tried dragging the module with no success. Will the module take care of that particular issue?
Thanks,
Edgar
Not using the HTD Module, network codes directly within device. I tried dragging the module with no success. Will the module take care of that particular issue?
Thanks,
Edgar
If you are doing repeat on hold, you can set the interval.
yes, is .7 seconds per interval (tech support recommends .5 sec minimum). The problem is customer taps button repeatedly below the .5 seconds margin, instead of maintain the button pressed
even the problem is more related to educating the customer, will like to know if other controllers (ie, Russound) experience the same issue?
Hi Edgar,
We are not aware of those limitations by other company's hardware.
We are not aware of those limitations by other company's hardware.